DIGITAL TRANSFORMATION
DEFINE YOUR DIGITAL ROADMAP
OPTIMIZE PROCESSES
DRIVE CUSTOMER ENGAGEMENT
INCREASE REVENUE
Build your Digital strategy for the future
OUR b2B DIGITAL TRANSFORMATION EXPERTS PROVIDE THE ROADMAP
You can’t do everything at once, but you have to get started to stay competitive. Our data-driven approach to digital transformation helps you prioritize your objectives and provides the roadmap for your future digital success. Identify your customer needs, define your strategic goals and build the right KPI model to measure them. Let us help you with:
- Business enablement
- Strategic roadmaps
- Project management optimization
- Business process design
- Communications
- Organizational Change Management
- Training
- Governance
Complete the form below to schedule a 15-minute call with one of our digital transformation experts.
A good digital strategy creates an experience for the customer. A great digital strategy connects with the customer, embarks on innovation and builds value for the company.
MOUSUMI BEHARI
-DIGITAL TRANSFORMATION PRACTICE LEAD
OPTIMIZING B2B DIGITAL EXPERIENCES
B2B DIGITAL STRATEGY
Historically, B2B business relied on salespeople, in-person connections, and analog processes. Now, the world is moving online and engineers, procurement officers and other B2B buyers are looking for seamless digital experiences. The ability to research products and place orders online is mandatory. Our data shows that if a B2B business does not keep up, 85% of buyers will turn to a competitor.
Speed up your maturity in the digital journey by thinking ahead:
- Drive new digital revenue by creating new touchpoints and channel shifts
- Increase online conversions
- Identify where to invest in technology first – and optimize your current technology
- Increase brand awareness and reach new target segments
- Organize your business to be adaptable, focused, and ready to pivot
EXCEEDING CONSUMER EXPECTATIONS
B2C DIGITAL STRATEGY
Consumers want seamless experiences, from mobile to desktop to brick-and-mortar stores. Simply reacting to fast-changing customer expectations won’t set your brand apart. Proactive strategy is key to delivering 5-star customer experiences across every channel.
Create and implement B2C strategies to:
- Minimize the impact of market changes
- Reduce operational costs by maximizing processes and training
- Understand organizational gaps and mitigate risks
- Improve the effectiveness of marketing to the right customer at the right time with the right message
- Understand technology needs and evaluate vendors
- Leverage existing customer and website data to determine the next phase of work
Define The Roadmap to Your Digital Future
Why embrace reinvention?
MOVE FROM REACTIVE TO PROACTIVE
Digital transformation happens when you get comfortable with constant reinvention. First, understand your customers and what they need today and in the future. Then get started. Identify your strategic business goals and create an actionable plan to successfully mature your digital capabilities from planning to go-live.
Create a holistic digital strategy that looks at investments needed in technology, people and process and prioritize them in order to meet your customers’ expectations and your business objectives.
FROM OUR EXPERTS
DIGITAL TRANSFORMATION RESOURCES
Learn more about digital transformation best practices from our practice lead, Mousumi Behari. In her latest webinar, she covers:
- 5 steps to successful digital transformation
- How to select the right technology to achieve your business goals
- Market trends and insights from our 2021 B2B Buyer Report
- Q&A to answer all your strategy planning questions
CLIENT INSIGHTS
MOLEX CREATES A ROADMAP FOR STREAMLINED & EFFICIENT DIGITAL EXPERIENCES
Molex, a global provider of electric solutions, has a similar challenge as other complex B2B organizations: a complex digital landscape including distributors, B2B buyers, and B2C customers. To deliver streamlined, efficient digital experiences across various channels and audiences, Molex partnered with Avionos for a digital activation strategy project. In 5 weeks the digital transformation team delivered: