According to data released from digital services and solutions provider Avionos, 73% of online shoppers are likely to avoid brands and retailers after a single negative experience.

Thanks to the rise of eCommerce, retail has changed beyond recognition over the last 10 years. What once required the journey to a physical bricks and mortar store, can now be achieved far quicker through digital channels. And this is not only revolutionising the way we shop in our leisure time, but also how we purchase products for the office. — Enterprise Times

Eighty-three percent of B2B buyers will spend more to purchase products from suppliers that offer robust eCommerce experiences, according to a survey by Avionos. The report explores the purchasing habits of 160 US-based, B2B procurement officers. The results show this trend will only increase as millennials continue to replace baby boomers in the workforce. -Enterprise Times