Become an eCommerce Innovator

Become an eCommerce Innovator

2019 eCommerce Playbook

B2B Beware: eCommerce Advice from the 2019 B2B Buyer Report

Simple | Available | Flexible | Measurable | Personable

As a supplier interested in earning customer loyalty, you’ve likely already invested in an eCommerce solution or have plans to do so. But before you move forward with your digital strategy, it’s important to first evaluate current B2B buying behaviors and understand what’s at stake. Avionos’ 2019 B2B Buyer Report shows that 88% of B2B buyers would turn to a competitor if a supplier’s digital channel can’t keep up. As younger buyers gain purchasing power, expect even greater emphasis on seamless digital experiences. The 2019 eCommerce Innovator Playbook outlines key commerce insights from the Avionos 2019 B2B Buyer Report, and breaks down the most important aspects of 5 Star eCommerce experiences.

How can eCommerce innovation improve my B2B business?

  • Increased conversion across all touchpoints
  • Increased customer engagement
  • Personalized customer experiences across devices
  • Boosted efficiency and increased ROI
  • Defined KPIs and well-planned delivery
About Avionos

Avionos designs and implements digital commerce and marketing solutions that deliver measurable business outcomes for clients like Kellogg’s, Sysco, and Ulta Beauty. Our iterative approach quickly unlocks new revenue, transforms customer experiences, and drives customer engagement. We’re ranked on Crain’s 2018 and 2019 Best Place to Work. Learn more here.

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