Silver Partners

SALESFORCE

The Avionos and Salesforce partnership is committed to delivering an integrated suite of capabilities across digital marketing, commerce, sales automation, and service automation. Our core beliefs are fast deployment and constant improvement based on customer feedback. With Salesforce technology, we create connected experiences more quickly and with less need for development.

WHAT WE OFFER

BUILD STRATEGICALLY. TARGET EFFECTIVELY.

Our expertise and history with Salesforce allows us to not only build out commerce strategy and business case development, but also make the most of campaigns to target accounts, assessments, optimizations, and implementations. Need to launch your storefront quickly? Our Salesforce B2B Commerce Quick Start can get your portal live in as little as 5 weeks.
MARKETING OPTIMIZATION
CROSS CLOUD CAPABILITY EXPERTS
B2B & B2C
COMMERCE
SALES & SERVICE ENABLEMENT
B2C & B2B COMMERCE CLOUD IMPLEMENTATION

DRIVE OUTCOMES FOR OUR CUSTOMERS WITH MEASURABLE ROI

  • Define, design, and build global eCommerce solutions that enable you to excite your customers with a great shopping experience at every touchpoint
  • Quick Start Methodology that is ideal for customers who are new to the B2B space or have a tight timetable to launch a new B2B channel
  • Simple, intuitive commerce experiences that meet changing buyer needs
  • MVP and Custom Scope Options for more complex commerce solutions with back office integrations and true omnichannel experience
  • Industry Experts in B2B & B2C
MARKETING CLOUD AUTOMATION

DELIVER TARGETED SOLUTIONS THAT CONNECT CUSTOMERS THROUGHOUT THEIR BUYING JOURNEY

  • Automate marketing communication for targeted audiences based on customer interests and demographics
  • Provide analytics, SEO, and campaign optimizations to deliver improved customer engagement, data-driven decisions, and increased commerce conversions
  • Generate marketing qualified leads and align marketing and sales teams
  • Focus on analytics and performance insights to drive relevant and personalized omni-channel experiences
  • Track efficiency of email campaigns to continuously refine your marketing strategy
SALES & SERVICE CLOUD: ENABLEMENT & OPTIMIZATION

DRIVE MEASURABLE BUSINESS OUTCOMES AND CREATE A 360 DEGREE VIEW OF YOUR CUSTOMERS

  • Acquisition of new customers – targeted attention to the right prospects at the right time
  • Tools for retention & growth of existing customers – flagging customers with abandoned carts and automating tasks for sales teams to connect with them directly
  • Increased integration across all channels – collaborate on sales pursuits with partner channels
  • Personalized messaging – capture and maintain a 360 degree view of your customers and prospects to curate messaging from automated marketing campaigns
  • Customer engagement increase – use customer data to create more effective marketing tactics and drive engagement
  • Efficiency in serving customers – enable self-service features for customers to submit service requests and help with purchasing decisions; seamlessly connect front and back offices
  • Analytics to measure against KPIs – enable actionable decisions for sales and service to better serve your customers faster than ever before
AVIONOS CLOUD EXPERTISE

PROVIDE CROSS CLOUD CAPABILITIES TO CREATE TO OPTIMIZE PEOPLE, PROCESS & TECHNOLOGY

  • B2B & B2C Commerce: business case development, commerce strategy, B2B Commerce Quickstart, MVP and custom scope options, channel operations and optimization
  • Sales Cloud: assessment, optimization, implementation, health check
  • Service Cloud: business case development, assessment, optimization, implementation, health check
  • Pardot & Marketing Cloud: health check, optimization, implementation, journey builder, Social Studio, Advertising Studio, Pardot Engage
  • Communities: business case development, implementation for Employee, Customer and Partner Communities
  • Lightning & Platform: implementation, best practices, assessments, and customizations as needed
  • MuleSoft Integration: business case development, integration strategy, Implementation
CLIENT INSIGHTS

CSA GROUP CREATES 5 STAR DIGITAL EXPERIENCES​

One of the largest standards development organizations in North America, CSA Group realized that providing an amazing customer experience is critical to achieving its vision. CSA embraced digital transformation to rethink how its customers find, purchase, and consume the standards content that they rely on.​ Partnering with Avionos and using Salesforce technology, CSA Group achieved
1 %
Increase in online revenue
1 %
Increase in conversions
1 %
Decrease in bounce rate
1 %
Increase in average order value

As Salesforce partners, we've helped Kellogg's, CSA Group and Parata transform their digital experiences. Ready to align your people, process, and technology? Let's get started.

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