Town Shoes was experiencing stabilization issues with their ecommerce platform, and problems like payment non-capture, duplication of orders and orders not shipping were seriously impacting sales. They needed to quickly stabilize their system, minimize operational costs and implement new features to support sales growth.
Starting with an architecture and implementation review that highlighted key areas (integration problems with third party systems, configuration and coding, and coordination with the website hosting provider), Avionos was able to systematically address the identified issues using our rigorous process and Quality Control. The team also implementedd additional features such as Drop Ship, Loyalty Program, Endless Aisle and SEO.
Avionos implementations resulted in a much-improved customer experience and record sales.