Merz Aesthetics

UNIFYING EXPERIENCES

INTEGRATED SEPARATE PLATFORMS

BUILT A SOLUTION FOR GROWTH

17% INCREASE IN PRODUCT SEARCH

16% INCREASE IN ORDER REQUESTS

MERZ AESTHETICS

Merz Aesthetics is a leading global aesthetics and medical device company, selling its wide portfolio of products to Health Care Providers (HCPs) across the country.

THE CHALLENGE

Merz Aesthetics was using Salesforce Commerce Cloud for its digital commerce platform, but realized it needed more B2B functionality for its complex buyers’ requirements. Merz also sought to modernize its enterprise integration capabilities so it could re-use integrations and develop new capabilities faster.

THE sOLUTION

Avionos led the analysis, architecture, design and implementation of the initial integrations between Mulesoft and Salesforce B2B Commerce. This enabled an API-led set of experience, process, and system API’s using fault-tolerant patterns that will be the backbone of re-use at Merz. It now has a set of API’s that can be extended and expanded to multiple systems and experiences as they deploy commerce globally. The underlying methodology can be leveraged to continue to exploit the benefits of API-led integrations. 

THE TECHNOLOGY

  • Salesforce B2B Commerce
  • Mulesoft

With Avionos’ help, we fulfilled our e-commerce vision integrating fully with our ERP back-end.

STUART ERRINGTON

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MERZ AESTHETICS

AVIONOS AND SALESFORCE: SUPERIOR DIGITAL EXPERIENCES

Looking for Salesforce Expertise? Get in Touch.

NATHAN KRYSCYNSKI

SALESFORCE ALLIANCES DIRECTOR

PARTNER DIRECTOR

JOE HAROUNI

COMMERCE PRACTICE LEAD

CERTIFIED SALESFORCE EXPERT

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