After the success of their patient portal launch, Merz, which sells pharmaceuticals and medical devices to Health Care Professionals (HCP), sought the guidance of Avionos to implement a global rollout solution to multiple regions in EMEA, LATAM and APAC. Merz also sought to modernize capabilities so they could re-use integrations, unify the experience across regions and develop new capabilities faster.
Avionos led the analysis, architecture, design and implementation of the global rollout in the EMEA, LATAM, and APAC regions. The Portal provides HCPs with commerce capabilities to drive revenue as well as give Merz customers access to account information, the latest Merz offerings, loyalty, promotions and educational and technical collateral around Merz products.
Merz buyers are now able to complete online transactions in multiple global regions.
Salesforce B2B Commerce
Salesforce Experience Cloud