UNIFYING EXPERIENCES
INTEGRATED SEPARATE PLATFORMS
BUILT A SOLUTION FOR GROWTH
17% INCREASE IN PRODUCT SEARCH
16% INCREASE IN ORDER REQUESTS
MERZ AESTHETICS
Merz Aesthetics is a leading global aesthetics and medical device company, selling its wide portfolio of products to Health Care Providers (HCPs) across the country.
THE CHALLENGE
Merz Aesthetics was using Salesforce Commerce Cloud for its digital commerce platform, but realized it needed more B2B functionality for its complex buyers’ requirements. Merz also sought to modernize its enterprise integration capabilities so it could re-use integrations and develop new capabilities faster.
THE sOLUTION
Avionos led the analysis, architecture, design and implementation of the initial integrations between Mulesoft and Salesforce B2B Commerce. This enabled an API-led set of experience, process, and system API’s using fault-tolerant patterns that will be the backbone of re-use at Merz. It now has a set of API’s that can be extended and expanded to multiple systems and experiences as they deploy commerce globally. The underlying methodology can be leveraged to continue to exploit the benefits of API-led integrations.
THE TECHNOLOGY
With Avionos’ help, we fulfilled our e-commerce vision integrating fully with our ERP back-end.