CONNECT WITH CUSTOMERS THROUGH MARKETING CLOUD

A bank with ideas, First Midwest Bank, wanted to introduce Salesforce Marketing Cloud to their expanding commercial lending group with a pilot marketing campaign to show an efficient way to incorporate marketing automation, gain early adoption on Salesforce from the sales team and provide easy opt-ins for future campaigns.

SOLUTION

Avionos implemented Salesforce Sales Cloud and Salesforce Marketing Cloud to enable personalized campaigns across First Midwest Bank’s customer base. After just 8 weeks, the test campaign launched with seamless data integrations making it easy for the sales team to opt in to future campaigns in Sales Cloud.

Results

The initial campaign results included:

  • 41% open rate for customers
  • 21% open rate for prospects
  • 9% click through rate for customers
  • 21% click through rate for prospects

TECHNOLOGY

Salesforce Sales Cloud, Salesforce Marketing Cloud

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