DEPLOYMENT MANAGEMENT ACROSS 15 BRANDS

After partnering with Avionos for various global implementation projects, Brunswick signed an additional Managed Services contract to keep their new portals at the top of their game. This project began with 60 support hours/month for small bug fixes and enhancements.

SOLUTION

The Brunswick team quickly identified the needs for support on program management, deployment strategy and global release management. Avionos works to provide Brunswick with 24/7 support across multiple sites to maximize results.

Results

As Gold Partners and Adobe certified experts, the Managed Services team works with the client to suggest new and efficient methods of using AEM & Magento to improve site functionality across their global network of sites. The Managed Services team has also taken full ownership of release management, coordinating and leading deployments for all global vendors.

  • 1 hour average response time for tickets logged during business hours
  • 15 global brands supported under the Brunswick umbrella, an increase of 300% 
  • 1000% increase in global support hours per month since contract start 

TECHNOLOGY

Adobe Experience Manager (AEM)

Adobe Commerce / Magento 

Adobe Analytics

Adobe Target 

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