DEPLOYMENT MANAGEMENT ACROSS 15 BRANDS
After partnering with Avionos for various global implementation projects, Brunswick signed an additional Managed Services contract to keep their new portals at the top of their game. This project began with 60 support hours/month for small bug fixes and enhancements.
The Brunswick team quickly identified the needs for support on program management, deployment strategy and global release management. Avionos works to provide Brunswick with 24/7 support across multiple sites to maximize results.
As Adobe Gold Partners and certified platform experts, the Managed Services team works with the client to suggest new and efficient methods of using AEM & Magento to improve site functionality across their global network of sites. The Managed Services team has also taken full ownership of release management, coordinating and leading deployments for all global vendors.
- 1 hour average response time for tickets logged during business hours
- 15 global brands supported under the Brunswick umbrella, an increase of 300%
- 1000% increase in global support hours per month since contract start
Adobe Experience Manager (AEM)
Adobe Commerce / Magento
Salesforce Service Cloud