Adtalem Global Education, a leading global education provider for degree and non-degree seeking students, needed to determine which platform was robust enough to meet their unique and complex commerce and content needs. Salesforce B2B Commerce was a consideration, but there were significant concerns about Adtalem’s website instability, inflexibility, and performance issues.
TRANSFORM CUSTOMER EXPERIENCE
SOLUTION
Avionos quickly engaged its team of Salesforce B2B Commerce and Content experts and presented a solution architecture that addressed Adtalem executives’ concerns. Solution implementation aimed to drive revenue by increasing site stability and enabling customers to easily complete transactions. Additionally, simplifying the operating model and business rules enables ease of use for Adtalem employees. This detailed map gave the executive team the confidence to move forward with a Salesforce solution.
RESULTS
Salesforce B2B Commerce is now targeted as the global commerce engine for all Adtalem business units and global markets. The initial implementation in North America serves at the template for additional sites in Europe, Asia, and Latin America.
TECHNOLOGY
Salesforce B2B Commerce
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