ECOMMERCE & CUSTOMER PORTAL Nexeo Solutions, a global leader in chemical and plastics distribution, was struggling to automate a complex customer onboarding process. Their old process did not allow customers to self-service which resulted in limited visibility for large customers. At the same time, Nexeo was launching a branch for a smaller business of 3D …

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ECOMMERCE AND BEAR NAKED CUSTOM ROLLOUT Bear Naked, a subsidiary of the Kellogg Company, creates unique blends of granola. The company wanted to create a direct-to-consumer eCommerce platform that would not compete against its channel partners. Bear Naked was also looking for a solution that would allow their consumers to create their own custom-blend granola, …

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The Macallan

DIGITAL MARKETING & OPERATIONS The Macallan, a high-end whiskey distillery, was having difficulty managing overall engagement and connecting to their end-consumers. The Macallan wanted a site that engaged US customers and integrated various marketing activities that would allow the team to collect customer data. SOLUTION Avionos provided digital strategy services to guide The Macallan from …

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CSA Group

TRANSFORMING CUSTOMER EXPERIENCES & DIGITAL STRATEGY One of the largest standards development organizations in North America, CSA Group realized that providing an amazing customer experience is critical to achieving its vision. CSA embraced digital transformation to rethink how its customers find, purchase, and consume the standards content that they rely on. As a CloudCraze Platinum …

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Northern Trust

DATA INTEGRATION LAYER DEFINE & DESIGN Northern Trust, a global leader in delivering innovative investment management, asset and fund administration, were facing challenges stemming from two legacy enterprise CRM systems including Salesforce and PeopleSoft. These disparate systems meant that offshore teams and brokers had to enter customer data twice into the separate systems – leaving …

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First Midwest Bank

CONNECT WITH CUSTOMERS THROUGH MARKETING CLOUD A bank with ideas, First Midwest Bank, wanted to introduce Salesforce Marketing Cloud to their expanding commercial lending group with a pilot marketing campaign to show an efficient way to incorporate marketing automation, gain early adoption on Salesforce from the sales team and provide easy opt-ins for future campaigns. …

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