Sales and Service Enablement

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William Blair

PRIORITIZING CLIENT OPPORTUNITIES William Blair is a global investment banking and wealth management firm. The senior management of the Debt Capital Markets (DCM) Investment Banking team was struggling to track their Bankers’ budgets and have an accurate estimate of the true deal pipeline. DCM was looking to do so through the continuation of their use …

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Town Shoes

QUALITY CONTROL Town Shoes was experiencing stabilization issues with their ecommerce platform, and problems like payment non-capture, duplication of orders and orders not shipping were seriously impacting sales. They needed to quickly stabilize their system, minimize operational costs and implement new features to support sales growth. SOLUTION Starting with an architecture and implementation review that …

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ECOMMERCE & CUSTOMER PORTAL Nexeo Solutions, a global leader in chemical and plastics distribution, was struggling to automate a complex customer onboarding process. Their old process did not allow customers to self-service which resulted in limited visibility for large customers. At the same time, Nexeo was launching a branch for a smaller business of 3D …

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