Experience Management

Wintrust

EXPERIENCE & CAMPAIGN MANAGEMENT Wintrust Financial is a financial holding company offering community and commercial banking, wealth management, and mortgage services. Being a national bank brand name representing smaller community banks, Wintrust needed a way to manage their global brand while providing a consistent banking experience for their customers regardless of which community bank they …

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JLL

GLOBAL EXPERIENCE MANAGEMENT MODEL JLL’s three regional marketing teams were tasked with managing JLL.com and all of its microsites on a global scale. However, JLL’s content management system was very manual which resulted in long wait times for refreshing content and receiving enhanced functionality. As a result, the global sites deviated with inconsistent brand messaging …

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Northern Trust

DATA INTEGRATION LAYER DEFINE & DESIGN Northern Trust, a global leader in delivering innovative investment management, asset and fund administration, were facing challenges stemming from two legacy enterprise CRM systems including Salesforce and PeopleSoft. These disparate systems meant that offshore teams and brokers had to enter customer data twice into the separate systems – leaving …

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Westlake Chemical

TRANSFORM CUSTOMER EXPERIENCE Westlake Chemical, an international manufacturer and supplier of petrochemicals and building products, is in the middle of a digital transformation and is focused on better self-service for its Compounds customers. With a goal of establishing a leadership position in digital experiences, Westlake directed its focus to delivering excellent self-service and commerce capabilities. …

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Stepan

TRANSFORM CUSTOMER EXPERIENCE Stepan, one of the largest surfactant manufacturers in the world, needed a better way to manage their website. The company has a wide range of product offerings and wanted to build their eCommerce capabilities while creating a positive digital journey for customers. SOLUTION Avionos worked with Stepan and their customers to reimagine …

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First Midwest Bank

CONNECT WITH CUSTOMERS THROUGH MARKETING CLOUD A bank with ideas, First Midwest Bank, wanted to introduce Salesforce Marketing Cloud to their expanding commercial lending group with a pilot marketing campaign to show an efficient way to incorporate marketing automation, gain early adoption on Salesforce from the sales team and provide easy opt-ins for future campaigns. …

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