Streamlining Digital to Get Customers What They Need Easily
Watch the 20 minute coffee chat
Recorded Friday, April 3 at 10am CT
Providing timely and accurate information to your customers is always important but it’s crucial in a time of heightened uncertainty. Customers are coming to your website and taking to Google to find answers to very specific questions about your service hours, shipment and order impacts, or business continuity plan. Now is the time to simplify the customer’s path to these answers, putting their needs front and center reducing confusion and cost, and ultimately increasing long term loyalty.
Join Paul Michelotti, Experience Management Practice Lead at Avionos, for some coffee talk as he discusses what companies are doing to put the information their customers need front and center and what else you can be doing even if your content management system seems to be standing in your way.
Meet The Speaker
Paul Michelotti leads the Experience Management practice at Avionos. He also fancies himself a seasoned solution architect and developer with long standing experience in all aspects of web development. Paul adeptly mixes his deep technical expertise and playform knowledge with his penchant for innovation, continued education, and art, to help clients arrive at novel solutions to their business needs.
Connect with Paul on LinkedIn.
About Avionos
Avionos designs and implements digital commerce and marketing solutions that deliver measurable business outcomes for clients like Kellogg’s, JLL and CSA Group. Our iterative approach quickly unlocks new revenue, transforms customer experiences and drives customer engagement. We’re ranked on the 2019 Inc. 5000 Fastest Growing Companies list, Crain’s 2018, 2019, and 2020 Best Places to Work in Chicago lists, included on Comparably’s 2018 Best Company Culture List and certified as a Great Place to Work.
