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How Suppliers Can Overcome E-Commerce Supply Chain Challenges – Supply Chain Brain

Dan Neiweem shares his advice for how they can claim greater market share by providing customers with a better buying experience.
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Why Continuous Digital Transformation is Necessary to Improve the B2B Buying Journey – CEO World

Mousumi Behari explains how B2B brands who prioritize digital transformation will rise to meet shifting expectations.
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Refining the B2B Buyer Journey to Acquire and Keep Customers – Destination CRM

Joe Harouni explains what B2B companies can do to alleviate the pain points that 97% of buyers experience and improve the buyer journey.
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SalesTechStar Interview with Scott E Webb, CEO at Avionos – SalesTechStar

Scott Webb shares his thoughts on what businesses should prioritize heading into 2023, based on Avionos' latest B2B data study findings.
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From ‘the Great Resignation’ to ‘the Great Reimagination’ – The Wall Street Journal

Human Resources professionals have dubbed the rapid employee turnover rates of 2021 “the Great Resignation”, but Avionos CPO Gibson Smith prefers to think of it as “the Great Reimagination” instead. Here’s what that means.
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Celebrate CX Day With 50 Fresh Stats That Prove The Value Of CX – Forbes

With digital buyer expectations increasing everyday, the pressure is on for B2B businesses to offer quality, seamless customer experiences at every touchpoint. Here’s a few stats to keep in mind as you focus on optimizing your CX.
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2021 Holiday Survival Guide – Independent Retailer

While the waves of the pandemic are still being felt as we head into the 2021 holiday season, retailers are wondering how they can weather the upcoming surge in purchases. Take a look at Independent Retailer’s survival guide for retailers.
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Consumers have their say on what would sway them to try a new product – new research – Business in the News

The pandemic has certainly influenced how consumers choose to shop and with whom. Brand trust and reliability have never been more important. Get more takeaways for B2C businesses here.
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Marketing Daily: Philip Morris Takes Heat For Acquisition Of Lung-Health-Remedy Provider – MediaPost

According to Avionos’ 2021 B2C Report, consumers are starting to feel less overwhelmed by frequent brand communication, compared to October 2020.
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Retailers Capitalize on Social Media Shops – Outside Business Journals

As new digital channels emerge, so do new ways to shop. The latest trend? Social commerce. And its use has only grown during the pandemic.
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