Commerce Cloud Client Executive

Location: Chicago, IL

Avionos is the digital services and solutions firm that delivers innovative connected customer experiences. Pioneering some of the leading cloud technologies in content, commerce and CRM, Avionos delivers business outcomes and digital experiences for global clients using a Rapid Innovation approach. By rethinking the customer experience, Avionos has helped brands like Kellogg’s, US Cellular, Sysco Foods and FleetPride make a positive impact on brand and revenue growth.

Employer Value Proposition:

Our employer value proposition sits at the core of our foundation. We know talent drives our success and our employees are the cornerstone for growth. We encompass the multi-faceted elements of employment to create a transformational career experience that allows you to:

  • Take ownership of your career path now
  • Impact an organization and market
  • Be recognized for your contributions
  • Embark on a path to leadership
  • Develop as an employee and a human being

Our vocation is to build a great company and change a market. Our philosophy for our employees is simple, be challenged on a daily basis and love the work you do. We foster a culture infused with innovation, collaboration, and community.

You Will: 

As a Client Executive, you will ultimately be responsible for driving sales opportunities, client relationship development/retention and overall client satisfaction with our company in the industry.

Job Responsibilities:

  •       Act as a primary point-of-contact with clients
  •       Develop and maintain existing client relationships
  •       Interact and correspond with prospective clients
  •       Identify, develop and maintain client relationships to drive revenue for attaining set targets
  •       Develop, communicate and execute business plans with the sales team
  •       Identify key business challenges
  •       Demonstrate needs fulfillment mode and method
  •       Identify decision makers, services and products to meet client issues
  •       Directly develop client customized solutions
  •       Negotiate with client for efficient services deliver at profitable fees
  •       Ensure services are priced correctly for client expansion opportunities
  •       Present solutions to clients and negotiate price optimally
  •       Draft client service agreement providing details on scope of service and compensation

Desired Skills and Experience:

  •       7+ years industry experience, preferably in consulting, eCommerce, digital marketing and/or IT services
  •       Demonstrated track record of developing senior level client relationships
  •       Proven experience in managing teams of 10+ people and working cross-functionally across an organization
  •       Creative thinking and analytical problem solving
  •       Strong interpersonal and communication skills
  •       Ability to collaborate effectively at all levels and functions
  •       Strong client-service orientation
  •       Track record of leadership, coaching and mentoring abilities
  •       Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines
  •       Sound business acumen; strategic skills; common sense
  •       Ability to lead a team effectively and provide direction to other members on the team
  •       Strong negotiation skills
  •       Industry experience with eCommerce, digital marketing and customer engagement solutions

Travel: 30% travel flexibility – more or less depending on the project; candidate should be comfortable with travel and overtime as client commitment requires.

 

Position of Interest:

Please leave us your contact and a member of our team will reach out to you shortly!

© 2018 Avionos, LLC

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