Avionos, LLCAvionos, LLCAvionos, LLCAvionos, LLC
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Self Service in Integrated B2B Commerce

Demo from Principal Craig Traxler

Deliver 5 Star Commerce Experiences to B2B Buyers

DOWNLOAD NOW
This demo occurred on August 1, 2020. To view the recording, please complete the form at right.

About the Webinar

B2B buyers are looking for digital one-stop-shop pre-purchase, during purchase, and post purchase. And with 88% of buyers stating they would turn to a competitor if a supplier’s digital channel can’t keep up with their needs, the stakes have never been higher to rise to demand.

Meeting and exceeding expectations for service improves customer satisfaction and operational efficiency. As B2C experiences influence B2B buying expectations, more and more buyers are looking for self-service options. Self service options for your customers can:

  • Allow buyers to access product information and training
  • Resolve product issues by providing troubleshooting info and how-to articles
  • Access transaction history
  • Resolve ordering issues and changes

Join Avionos principal Craig Traxler as he demos self-service portal capabilities in Salesforce B2B Commerce. Want to learn more about our history with Salesforce? Click here.

Meet the Speaker

Craig Traxler is a principal and founder at Avionos with over 30 years of experience in consulting, management, and systems integration. He has started and led practices in customer relationship management, business intelligence, enterprise integration, CPQ, and digital commerce. He has spent the past 10 years helping customers integrate digital experiences with traditional CRM business processes with particular focus on the Salesforce Ecosystem. His past projects include CSA Group and Kellogg’s. 

Connect with Craig on LinkedIn here.

About Avionos
Avionos designs and implements digital commerce and marketing solutions that deliver measurable business outcomes for our clients. Our collaborative and iterative approach drives immediate results, unlocking new revenue, transforming customer experiences, and driving customer engagement.

© 2020 Avionos, LLC  |   Privacy  |   All Rights Reserved  | 33 North LaSalle St #1350 Chicago, IL 60602   |   312.572.8000  |   info@avionos.com
  • What We Do
    • About Avionos
    • Strategy
    • Experience Management
    • Integrated Marketing
    • UI UX Design
    • Commerce
      • Avionos Quick Start for Salesforce B2B Commerce
      • Avionos Rapid Deployment Offerings for Magento Commerce
    • Sales and Service Enablement
    • Avionos Operate Managed Support Services
  • Our Work
    • Industries
      • B2B
      • Consumer Packaged Goods
      • Financial Services
      • Retail
    • Case Studies
  • Perspectives
    • Resources
    • Blog
    • Media Mentions
    • Press Releases
  • Technology
    • Adobe Gold Partner
      • Digital Asset Management Accelerator for Adobe
      • Avionos Atlas Adobe Accelerator
    • Salesforce Silver Partner
      • Salesforce Silver Partners: Digital 360
    • CPQ
    • Mulesoft
    • Full Tech Stack
  • Join Us
    • Meet The Team
    • Careers
    • Avionos University
  • Contact
Avionos, LLC
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