From ‘the Great Resignation’ to ‘the Great Reimagination’ – The Wall Street Journal
Human Resources professionals have dubbed the rapid employee turnover rates of 2021 “the Great Resignation”, but Avionos CPO Gibson Smith prefers to think of it as “the Great Reimagination” instead. Here’s what that means.
Celebrate CX Day With 50 Fresh Stats That Prove The Value Of CX – Forbes
With digital buyer expectations increasing everyday, the pressure is on for B2B businesses to offer quality, seamless customer experiences at every touchpoint. Here’s a few stats to keep in mind as you focus on optimizing your CX.
2021 Holiday Survival Guide – Independent Retailer
While the waves of the pandemic are still being felt as we head into the 2021 holiday season, retailers are wondering how they can weather the upcoming surge in purchases. Take a look at Independent Retailer’s survival guide for retailers.
Retailers Capitalize on Social Media Shops – Outside Business Journals
As new digital channels emerge, so do new ways to shop. The latest trend? Social commerce. And its use has only grown during the pandemic.
Walmart Has a Challenger to Prime—But Is it Too Little, Too Late? – Sourcing Journal
Many companies are trying to compete with Amazon Prime but seem to be falling short. Walmart has a potential solution.
Amazon Lifts FedEx Ground Ban For Deliveries – Medium
Two shipping giants are giving their relationship a second chance. Just months after FedEx and Amazon ended their delivery contract and one month after Amazon limited third-party sellers’ delivery options, Amazon lifted its ban on FedEx Ground for third-party Prime shipments.
Amazon Lifts Ban on FedEx Ground Delivery for its Third-Party Sellers – Total Retail
2019 consumer data from Avionos shows that when product price and quality are equal, nearly half (49 percent) of online shoppers choose Amazon over other brands and retailers because Amazon has better shipping options
3 strategies retailers should embrace in 2020 – Digital Commerce 360
Consumers want to shop with retailers that meet their individual needs and to move easily from websites to stores and back again. Here are three strategies retailers can implement in 2020 that will increase customer engagement and sales.
Report: Amazon resumes FedEx ground delivery – Chain Store Age
Amazon is reportedly allowing third-party sellers to use FedEx ground delivery services once again.
Retail In 2020: Here Are 7 Trends You Can Expect – CMO
When you think about the way consumers shopped just five years ago versus today, the changes have been dramatic. Looking to the year ahead, expect the evolution to continue—with an opportunity for incredible growth for savvy companies.
