When Salesforce acquired Demandware and launched Commerce Cloud in 2016, it was a statement on how integral digital commerce had become to the customer success platform. With Salesforce entering into a definitive agreement to acquire CloudCraze today, it is making a similar statement on the importance digital commerce will play in the success of B2BRead more

We recently sat down with Avionos Platform Architect, Todd Mitchell to discuss his experience building Salesforce Lightning components using the Lightning Bolt framework. His work was recently highlighted at this year’s Dreamforce Conference during the Community Cloud Keynote. We chatted with Todd about the potential of Lightning Bolt, the uses behind CloudCraze’s eCommerce Lightning Components, and howRead more

Halloween has always been an interesting time of the year as far as I can remember. Spooky sceneries, haunted houses, scary movies, and much more are all considered the norm while we experience a change in the seasons. My initial thoughts of Halloween combined with my experience last quarter as a Salesforce Consultant – andRead more

We recently partnered with Remodista – a social think tank examining global retail disruption – to write a report on customer relationship management in the retail space. Through our research and collaboration, the report identified key trends and strategies that we believe are going to be critical to drive value from CRM in 2016.Read more