Category: Managed Services

What is a Managed Service?

If your business is currently in the process of a digital transformation, you may have your eyes set on the horizon after the project has been completed. Of course, having a newly digital business is great for your customers, but do you have the internal resources to keep the digital experience fresh?  Maintenance for your …

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From Implementation to Maintenance: The Evolution of a Project

Transitioning a technology project to ongoing maintenance can be tough. Information can be lost, people can miss out and those setbacks can derail the progress made. Time spent on process adoption and new user education can lead to inefficiency and ultimately lost revenue. When it comes to technology, it can be beneficial to keep its …

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How Avionos Operate Can Free Internal Resources

Updates and planning and maintenance, oh my! Juggling all aspects of technology strategizing, implementation, and ongoing updates is hard. Add in tight deadlines and it can seem impossible. No need to fear- Avionos Operate is here!  With more and more companies shifting their efforts towards digital, the challenge to edge out competitors is becoming increasingly difficult. At the same …

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Seasonal Cycles of Tech Support

Product demand fluctuates throughout the year. In many parts of the world, swimsuits probably aren’t a hot item in the winter and pumpkin decorating kits likely aren’t flying off the shelves in February. A new seasonal change likely means a new holiday focus or at least a change in temperature outside, and businesses feel those changes too. …

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What to Expect After You Launch a New Technology

It should come as no surprise that a lot will change- both internally and externally- after you launch a new technology. Internal processes and priorities will shift to address new technology capabilities. External customer experiences will be revamped and improved.   The months following the go-live date will likely entail fixing small details and upgrading additional capabilities that weren’t included in …

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