DIGITAL TRANSFORMATION & CONTENT MANAGEMENT Brenntag North America, a global leader in chemical distribution, wanted to create a new solution that provided self-service and omni-channel capabilities for ordering, documentation, and invoicing. They needed to improve transparency and operational efficiency at every touchpoint, and launch quickly in four key markets: Canada, Latin America, US Chemicals, and US Lubricants. ​ SOLUTION Avionos implemented Salesforce B2B Commerce which ran natively off of Brenntag’s existing SalesforceRead more

EFFICIENT & AGILE ECOMMERCE PROCESSES ULTA needed help establishing an efficient and agile operation to drive value through the brand’s eCommerce channel and ease demands through  seamless development and product management processes to support the eCommerce team. ​ The ULTA eCommerce team struggled to roll out new features and remain competitive – their process consisted of several handoffs across resources and functional groups,Read more

GETTING ORGANIZED WITH DIGITAL ASSET MANAGEMENT Since 1856, Orvis has offered its customers distinctive clothing, high-end fly fishing, hunting and sporting goods. The company has an extensive asset library, with images dating back decades, that was scattered in multiple locations with no taxonomy. This disorganized approach to asset management led to long hours searching for files, useRead more

GLOBAL EXPERIENCE MANAGEMENT MODEL JLL’s three regional marketing teams were tasked with managing JLL.com and all of its microsites on a global scale. However, JLL’s content management system was very manual which resulted in long wait times for refreshing content and receiving enhanced functionality. As a result, the global sites deviated with inconsistent brand messagingRead more

TRANSFORMING CUSTOMER EXPERIENCES & DIGITAL STRATEGY One of the largest standards development organizations in North America, CSA Group realized that providing an amazing customer experience is critical to achieving its vision. CSA embraced digital transformation to rethink how its customers find, purchase, and consume the standards content that they rely on. As a CloudCraze PlatinumRead more

EXPERIENCE & CAMPAIGN MANAGEMENT Wintrust Financial is a financial holding company offering community and commercial banking, wealth management, and mortgage services. Being a national bank brand name representing smaller community banks, Wintrust needed a way to manage their global brand while providing a consistent banking experience for their customers regardless of which community bank theyRead more

DIGITAL MARKETING & OPERATIONS The Macallan, a high-end whiskey distillery, was having difficulty managing overall engagement and connecting to their end-consumers. The Macallan wanted a site that engaged US customers and integrated various marketing activities that would allow the team to collect customer data. SOLUTION Avionos provided digital strategy services to guide The Macallan fromRead more

MARKETING TRANSFORMATION When Culligan – the world leader in residential, office, commercial and industrial water treatment – decided to dip its toes into marketing automation, the company knew it wanted to begin overall marketing transformation quickly and without a massive tech investment. So we started with tactics designed to make an immediate, cost-effective impact toRead more

ECOMMERCE AND BEAR NAKED CUSTOM ROLLOUT Bear Naked, a subsidiary of the Kellogg Company, creates unique blends of granola. The company wanted to create a direct-to-consumer eCommerce platform that would not compete against its channel partners. Bear Naked was also looking for a solution that would allow their consumers to create their own custom-blend granola, all whileRead more

ECOMMERCE & CUSTOMER PORTAL Nexeo Solutions, a global leader in chemical and plastics distribution, was struggling to automate a complex customer onboarding process. Their old process did not allow customers to self-service which resulted in limited visibility for large customers. At the same time, Nexeo was launching a branch for a smaller business of 3DRead more