DATA INTEGRATION LAYER DEFINE & DESIGN Northern Trust, a global leader in delivering innovative investment management, asset and fund administration, were facing challenges stemming from two legacy enterprise CRM systems including Salesforce and PeopleSoft. These disparate systems meant that offshore teams and brokers had to enter customer data twice into the separate systems – leaving the quality of updates and dataRead more

GLOBAL EXPERIENCE MANAGEMENT MODEL JLL’s three regional marketing teams were tasked with managing JLL.com and all of its microsites on a global scale. However, JLL’s content management system was very manual which resulted in long wait times for refreshing content and receiving enhanced functionality. As a result, the global sites deviated with inconsistent brand messagingRead more

DIGITAL MARKETING & OPERATIONS The Macallan, a high-end whiskey distillery, was having difficulty managing overall engagement and connecting to their end-consumers. The Macallan wanted a site that engaged US customers and integrated various marketing activities that would allow the team to collect customer data. SOLUTION Avionos provided digital strategy services to guide The Macallan fromRead more

MARKETING TRANSFORMATION When Culligan – the world leader in residential, office, commercial and industrial water treatment – decided to dip its toes into marketing automation, the company knew it wanted to begin overall marketing transformation quickly and without a massive tech investment. So we started with tactics designed to make an immediate, cost-effective impact toRead more

ECOMMERCE & CUSTOMER PORTAL Nexeo Solutions, a global leader in chemical and plastics distribution, was struggling to automate a complex customer onboarding process. Their old process did not allow customers to self-service which resulted in limited visibility for large customers. At the same time, Nexeo was launching a branch for a smaller business of 3DRead more