Month: October 2020

The Beginner’s Guide to Sales & Service Enablement

Customers want to be excited by a brand’s digital experience. It’s a business’s responsibility to constantly innovate your customer relationship strategy to keep up with their expectations. This isn’t possible without giving your business’s marketing and sales teams the right resources to make customers happy. In other words, effective businesses enable their sales and service team to meet customer expectations (and by default, close more deals) by giving them the right tools to do so. Fortunately, we are …

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Customer 2.0: Changing Buying Behaviors – Business Insider India

COVID-19 has disrupted consumer behaviors, and subsequently marketing tactics and strategies. Digital was on the rise prior to 2020, but the global pandemic has brought it to the forefront of marketing

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The Beginner’s Guide to Website Accessibility

In 2018 alone, over 2000 lawsuits related to ADA accessibility to the Web were filed, and this number is only increasing. Aside from running the risk of getting sued, businesses are risking isolating a substantial portion of the population from interacting with your business by developing inaccessible sites. Accessibility is essential, so let’s break it …

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The Beginner’s Guide to Experience Management

Can your business predict problems before they occur? Are you optimizing your website to meet customer demands, streamline information, and deliver 5 Star Customer Experiences? If so, then you’ve probably dabbled in experience management. If not, then you’ve come to the right place.  Defining experience management  Successful companies don’t react to problems as they happen, but rather use experience management to …

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The Beginner’s Guide to eCommerce

As more and more purchases are made online, eCommerce is the focal point of almost every industry. In fact, it’s estimated that by 2021, there will be 2.1 billion digital buyers worldwide. How can this be? Well, let’s define ecommerce. It is simply the purchasing of a good and/or service via the internet. That means every time you …

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Avionos Secures #4 Spot On Crain’s 2020 Chicago Fast 50 List

The digital services and solutions provider’s dedicated team, innovative solutions and ability to adapt have landed the company on the list of the fastest growing companies in Chicago CHICAGO (PRWEB) OCTOBER 12, 2020 Avionos, which designs and implements digital commerce and marketing solutions, has been recognized by Crain’s Chicago Business as one of the fastest-growing companies …

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Bias and Microaggression in the Remote Landscape

By Dan Green and VOICE The inception of fully remote and highly distributed workforces has given interpersonal relationships a new significance. The process of building relationships now looks drastically different than even a few months ago. Ask yourself, what is the first thing I do after meeting someone new? Is the answer asking for their twitter …

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