Month: August 2019

How Salesforce Has Everything You Need to Drive Revenue and Growth in 2019

By John Brumbaugh, Senior Director, Commerce This year, B2B eCommerce sales grew at the fastest rate to date – surpassing $1 trillion. B2B decision makers currently leading the pack in eCommerce attribute their business growth to the success of digital commerce largely because of increased customer loyalty and retention. Of those B2B companies that haven’t already launched a digital commerce channel, 75 percent of them plan to in …

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Delivery Speed Can Make or Break a Customer Experience

In a January 2019 survey from digital consultancy Avionos, the largest share of US digital shoppers said that fast shipping makes for a positive retail experience—more so than an easy return policy, friendly customer service reps, or buy online, pick up in-store (BOPUS) options.

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Target Joins Walmart In Pushing Back Against Amazon, Changing Retailing

“Target has realized that its brick-and-mortar stores can enhance customer experience by adding convenient fulfillment options and truly creating a rich, virtual-to-reality path. They have smartly utilized Shipt, curbside pickup and other same-day options to draw in more customers, which drove three quarters of their 34% digital channel sales growth,” says Mousumi Behari, Digital Strategy …

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81% of Digital Retailers Rank Customer Acquisition as Highest Marketing Priority

Customer acquisition is a top priority for many industries, and this is certainly no exception for ecommerce retail brands. Retailers are investing highly in acquisition marketing.

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Avionos Named to 2019 Inc. 5000 List of Fastest-Growing Private Companies in America

The Chicago-based digital services and solutions provider ranks number 739 on the annual list for tremendous employee and revenue growth, as well as overall company acceleration Avionos, which designs and implements digital commerce and marketing solutions, has been named to Inc. Magazine’s list of the 5,000 fastest-growing private companies in America. In its first year …

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How the FedEx/Amazon split could impact ecommerce

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How to Know When the Time is Right for Your Digital Journey

By Mousumi Behari, Avionos Digital Strategy Practice Lead   Time. There is never enough of it, and when is it ever the “right” time? Working with clients and prospects, we often hear, “We want to do a strategy, but it’s not the right time for us now.” The truth is, the best time to start …

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A Painful Breakup: Amazon And FedEx

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Social Media’s Transition Into a Digital Marketplace

In the last year, the social industry has grown into a space for more than inspiration; the vertical has made strides to become a place of product exploration and purchase. Top platforms have invested resources to drive users through the consumer decision journey. The purchasing process was previously fragmented: discovery and purchase were separate tasks, …

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Q&A With Avionos’ First College Hire Class

Ah, the real world. For some, it’s an exciting leap into their new lives. For others, it’s a terrifying roller coaster of uncertainty. Whatever it may be, it’s reality — and it’s not all bad!  Earlier this month, Avionos was thrilled to welcome aboard our first ever college class. With our #A-Team growing by seven …

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