Month: January 2019

6 tips for driving adoption of self-service platforms – TechTarget

Increasing employee buy-in for self-service customer service platforms involves highlighting how self-service enables more streamlined processes for the organization at large, said Scott Webb, president of Avionos, a digital services integration consultancy. -TechTarget

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Walmart Partners With Fanatics to Sell Sports Merchandise on its Site – TotalRetail

What does the partnership mean for Fanatics? Dan Neiweem, co-founder and principal of Avionos, a digital commerce and marketing solutions provider, offered this take: “Fanatics’ move to sell sports apparel on Walmart proves the importance for retailers to meet their customers where and when they’re engaged. As marketplaces like Amazon, Google, and, to some extent …

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Will Fanatics and Walmart deal be a grand slam for both retailers? – RetailWire

On Tuesday, Walmart significantly expanded its online offerings of sports-licensed merchandise by creating a “Fan Shop by Fanatics” marketplace on Walmart.com. Avionos principal Dan Neiweem said Fanatics’ move highlights the “de-commoditization” trend. He elaborated, “Sports apparel has been historically hard to come by on marketplaces, but Fanatics is realizing that it needs to expand its …

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Fanatics And Nike Increase Domination of Sports Licensing – SGB Media

“Fanatics’ move to sell sports apparel on Walmart proves the importance for retailers to meet their customers where and when they’re engaged,” said Dan Neiweem, co-founder and principal at the consulting firm Avionos. “As marketplaces like Amazon, Google, and, to some extent even Walmart, continue to be the first stop for consumers searching for particular …

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B2B buyers spend more to purchase through effective eCommerce channels – Enterprise Times

Eighty-three percent of B2B buyers will spend more to purchase products from suppliers that offer robust eCommerce experiences, according to a survey by Avionos. The report explores the purchasing habits of 160 US-based, B2B procurement officers. The results show this trend will only increase as millennials continue to replace baby boomers in the workforce. -Enterprise …

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It’s post-holiday return season: How marketers can make the best of it – Marketing Land

When U.S. retail returns post-holidays are estimated to cost retailers $550 billion by 2020, convenient returns become table stakes. “The best way for online retailers to ensure customers have the most seamless return experience is to make the process as streamlined and convenient as possible, whether this be with pre-printed shipping labels, a clear policy …

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Employees Rank Avionos for Best Company Culture 2018

The ecommerce and integrated marketing design and implementation firm is recognized for happiest employees, best perks and best compensation. We’re proud to be recognized on Comparably’s Best Company Culture List 2018, and even more honored that the award is a result of direct employee feedback. At Avionos, we strive to do things differently. With a …

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