Sears relied on a section of their mobile app to engage with their customers by providing relevant and meaningful content. The management of this section was handled by an off-site vendor. Sears realized that working with an off-site vendor was too costly and time consuming for basic app maintenance. Sears needed to move the mobile app management in-house.
Avionos worked with Sears’ IT team to ensure a smooth transition from the off-site vendor to an in-house management team. Avionos made sure that the Sears IT and marketing teams could easily add new content to the app and implemented a more user-friendly system for updates.